Retuns Exchanges Policy

Returns & Exchanges Policy


We're Happy, You Are Here

First of all, we want you to be our customer and if you are our customer, we loved to help you. We believe in after sale services. We provide days return and exchange policy for you. You can return or exchange items with in 7 days of product receipt. Note: No Return Possible For Imported Jewellery

Exchange Policy:

  1. What if I need to replace the product Size?
  • If the size you ordered doesn't fit you, simply 
  • Pack the product in its original package with accompanying tags.
  • You will be required to ship/deliver the packet to our office address (will be provided).
  • Once we receive the product, we will send the new size (depending on the availability).      
  • Rs 200/- Courier charges will apply when we send exchanged product back to your address

please note that this process may take 1-2 working days after receiving your returned products.

  1. What if I wish to exchange the product with other product(s)?
  • If you don’t like the product you ordered and wish to exchange it for other product or products, simply
  • Pack the product in its original package with accompanying tags.
  • You will be required to ship/deliver the packet to our office address (will be provided).
  • Once we receive the product, we will send the new products (depending on the availability).     

please note that this process may take 1-2 working days after receiving your returned products.

Return Policy:

  1. What if I wish to return my product?
  • If you find your product (Other Then Jewellery Products) unsatisfactory and wish to get refund, simply
  •  send/courier us the product at our Faisalabad Office.
  •  Once we receive the product and confirmed that the product is unused and all the tags are attached. Your Refund will be processed within 3 working days after receiving the Product back. 
  • PLEASE NOTE THAT THE COURIER CHARGES WILL NOT BE REFUNDED.

2.How will I get My refund?

There are two options for refund:

Coupon Code
Cash Back

  • What’s Coupon Code?

You can get the refund amount by getting a coupon code equivalent to the amount you purchased. You can, later on, use that coupon code to buy anything from our website.

  •  What’s Cash Back?

If you don’t want the refund via coupon code and wish to get the money back, then we can transfer you the amount Easy Paisa.

 please note that this process may take 2-4 working days.

 In any case, Please Call Us at 0316-700-1234

DapperShop has full rights to update Return and Refund policy without any prior notice.